Cookie Policy

Last updated: March 2026

This Cookie Policy explains how we use cookies and similar technologies when you visit our website. It describes what cookies are, why we use them, and how you can manage your preferences.

Our website uses cookies to ensure the website functions correctly, analyse website usage, support marketing activities, and enable certain interactive services.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites recognise your device and remember certain information about your visit.

Cookies may be:

Session Cookies
These expire when you close your browser.

Persistent Cookies
These remain on your device until they expire or are deleted.

Cookies may also be set by third-party providers whose services we use.

Why We Use Cookies

We use cookies for several purposes, including:

Ensuring the website operates correctly
Understanding how visitors interact with the website
Measuring the effectiveness of advertising campaigns
Delivering relevant marketing messages
Enabling features such as live chat
Understanding which organisations visit our website
Supporting customer relationship management and internal systems

Some cookies are essential for the website to function, while others require your consent before they are placed on your device.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot normally be disabled in our systems. They are typically set in response to actions made by you such as filling in forms or setting privacy preferences.

Cookie	Purpose	Duration
cookie_consent	Stores your cookie preferences	12 months
session_id	Maintains website session	Session

Analytics Cookies

Analytics cookies help us understand how visitors use the website so that we can improve performance and user experience.

We use Google Analytics to collect anonymous information such as:

Pages visited
Time spent on pages
Website traffic sources
Device and browser type

This data is aggregated and used to improve website functionality and performance.

Cookie	Provider	Purpose	Duration
_ga	Google	Distinguishes website users	2 years
_gid	Google	Distinguishes users	24 hours
_gat	Google	Limits request rate	1 minute

Advertising and Marketing Cookies

Advertising cookies help us measure marketing effectiveness and show relevant adverts to people who have previously visited our website.

These cookies may track browsing activity across different websites.

Google Advertising Cookies

We use Google Ads for advertising, remarketing, and conversion tracking.

These cookies help us:

Measure advertising performance
Track conversions from advertising campaigns
Show remarketing advertisements to previous visitors

Cookie	Provider	Purpose	Duration
_gcl_au	Google	Stores ad click information	90 days
_gcl_aw	Google	Conversion tracking	90 days
IDE	Google	Advertising and remarketing	13 months

LinkedIn Advertising Cookies

We use LinkedIn Ads to advertise our services to professional audiences and measure campaign performance.

These cookies allow us to:

Deliver targeted advertising
Measure conversions from LinkedIn campaigns
Retarget visitors who have previously visited the website

Cookie	Provider	Purpose	Duration
li_fat_id	LinkedIn	Conversion tracking and retargeting	30 days
li_sugr	LinkedIn	Browser identification	90 days
UserMatchHistory	LinkedIn	Ad targeting	30 days

Facebook Advertising Cookies

We use Meta Ads for advertising and conversion tracking.

These cookies help us:

Measure advertising performance
Track conversions
Show targeted adverts to users who previously visited our website

Cookie	Provider	Purpose	Duration
_fbp	Meta	Tracks visits for advertising	90 days
fr	Meta	Advertising targeting	90 days

Live Chat Cookies

Our website includes a live chat feature that allows visitors to communicate directly with our team.

Live chat cookies may be used to:

Maintain chat sessions
Store conversation preferences
Improve support services

Cookie	Provider	Purpose	Duration
chat_session	Live Chat Provider	Maintains chat session	Session

Lead Intelligence Cookies

We use lead intelligence technologies to identify organisations that visit our website and understand which businesses may be interested in our services.

These tools analyse publicly available IP address information to determine the organisation associated with a website visit.

This information helps us improve our marketing and sales activities.

Cookie	Provider	Purpose	Duration
visitor_id	Lead Intelligence Platform	Identifies returning business visitors	2 years

CRM and Automation Cookies

Information submitted through forms on our website may be processed and stored within our customer relationship management systems and automation tools.

These systems help us:

Manage customer enquiries
Track sales leads
Provide customer support
Improve service delivery

Data may be processed using platforms including (but not limited to):

Monday.com
Make

These systems may process information such as contact details, enquiry information, and interaction history.

Custom Applications and Portals

Our website may include custom-built applications or client portals used for:

project communication
document sharing
service management
internal system integration

These applications may use cookies or similar technologies to maintain secure sessions and provide functionality.

Cookie	Purpose	Duration
app_session	Maintains logged-in user sessions	Session
auth_token	Authentication security	Session

Managing Your Cookie Preferences

When you first visit our website you will be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage your cookie preferences

You can update your preferences at any time via the cookie settings link available on the website.

You can also control cookies through your browser settings.

Most browsers allow you to:

View stored cookies
Delete cookies
Block cookies entirely

Please note that disabling certain cookies may affect website functionality.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our data practices.

Any updates will be published on this page.

Contact

If you have any questions about this Cookie Policy or how we use cookies, please contact us using the contact information available on our website.